FAQ or Frequently Asked Questions.
Frequently Asked Questions
Everything you need to know about shipping, returns, and our AI-designed products.
🚚 Shipping & Delivery
Where do you ship?
We ship worldwide! Whether you are in the UK, the US, or anywhere else, we can deliver our custom products directly to your door.
How long does shipping take?
Most orders arrive within 3–7 business days.
- Production Time: Since every item is custom-made, please allow 1–3 days for us to print your order.
- Delivery Time: Shipping takes an additional 2–5 days, depending on your location. No longer than 14 days.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can use this link to see exactly where your package is.
👕 Products & Sizing
How do your sizes run?
Our apparel runs true to size.
- Unisex Fit: Most hoodies and tees are a standard unisex fit, which is comfortable and relaxed.
- Recommendation: If you prefer a baggy or oversized look, we recommend sizing up one size.
How should I wash my printed apparel?
To keep your print looking fresh:
- Wash inside out with cold water.
- Tumble dry on low heat or hang dry.
- Avoid ironing directly on the design.
Are these designs really made by AI?
Yes! All our artwork is generated using advanced Artificial Intelligence tools, then curated and refined by human designers to ensure high quality and uniqueness.
↩️ Returns & Exchanges
What is your return policy?
We offer a 30-day return policy. If you are not happy with your purchase, you have 30 days from receiving your item to request a return.
Can I return a custom item?
Because our items are printed on demand just for you, we cannot accept returns for "change of mind" or wrong sizes ordered. However, if your item arrives damaged or with a print error, we will send a free replacement immediately.
How do I start a return?
Simply email us at support@whatuwant2buy.com with your order number and a photo of the issue, and we’ll take care of it.